JPMorganChase blocks Hong Kong staff from using Claude
The bank is following in the footsteps of Goldman Sachs, which made a similar move in April....
News Desk
Staff Writer
Published
Jun 19, 2026
Source
American Banker
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AI Insight:The banking industry's move to restrict access to AI tools like Claude raises concerns about employee autonomy and the potential impact on productivity.
JPMorganChase has joined Goldman Sachs in blocking its Hong Kong staff from using the AI-powered chatbot Claude, a move that underscores the banking industry's growing unease with the use of such tools. The decision follows a similar move by Goldman Sachs in April, which cited concerns about the potential risks and security implications of using AI-powered tools. While the exact reasons for JPMorganChase's decision are unclear, it is likely that the bank is seeking to minimize the risk of sensitive information being compromised or misused. The restriction on Claude's use is also likely to be part of a broader effort to maintain control over the flow of information and ensure that employees are using approved communication channels. As the use of AI-powered tools continues to grow in the financial industry, banks are likely to face increasing pressure to balance the benefits of innovation with the need to maintain security and control.