Privacy Policy

1. About Plainscan

Plainscan is a digital platform that provides online tools and services, including document processing, PDF tools, image tools, OCR tools, AI-based features, templates, educational resources, question banks, developer services, and related digital products.

Plainscan is operated by:

2. Information We Collect

We collect only the information necessary for the operation, maintenance, security, and improvement of Plainskan.

Depending on how you use our services, we may collect the following categories of information:

2.1 Information You Provide

You may provide information when you:

• Create an account
• Contact our support team
• Submit a contact form
• Subscribe to a paid plan
• Make a payment
• Request technical assistance
• Submit feedback
• Use account-related features
• Communicate with us

This information may include your name, email address, account information, contact details, billing information, and other information you voluntarily provide.

2.2 Uploaded Files and Content

Some Plainskan tools require you to upload documents, images, or other files for processing.

Uploaded files are processed solely for the purpose of providing the requested service.

Unless a specific feature or service explicitly states otherwise, uploaded files are not intended to be stored permanently as part of your account.

Plainskan aims to delete processed files within 24 hours of processing, subject to technical and security requirements, backups, and applicable legal obligations.

Users should avoid uploading highly sensitive personal information unless it is necessary for the requested service.

2.3 Technical and Usage Information

When you access Plainscan, certain technical information may be collected automatically.

This may include:

• IP address
• Browser type
• Device type
• Operating system
• Approximate location derived from IP address
• Pages visited
• Referring pages
• Date and time of access
• Website interactions
• Error information
• Performance information
• General usage statistics

This information helps us maintain website security, diagnose technical problems, understand general usage patterns, and improve our services.

3. How We Use Information

We may use information for the following purposes:

• To provide and operate PlanScan services
• To process uploaded files and user requests
• To create and maintain user accounts
• To process subscriptions and payments
• To provide customer support
• To respond to inquiries
• To improve website functionality and performance
• To monitor and prevent fraud, abuse, and security risks
• To troubleshoot technical issues
• To understand general website usage
• To maintain and improve our products
• To communicate important service-related information

We do not use personal information for purposes materially different from those described in this Privacy Policy without appropriate notice, unless required by applicable law.

4. Cookies and Similar Technologies

Plainscan uses cookies and similar technologies to provide essential website functionality, remember preferences, maintain sessions, improve performance, understand website usage, and support advertising where applicable.

Cookies may be:

• First-party cookies: set by Plainscan
• Third-party cookies: used by service providers
• Analytics cookies
• Advertising cookies
• Session cookies
• Persistent cookies

For detailed information about cookies, please review our Cookie Policy.

5. Analytics

We may use analytics services to understand how visitors use Plainscan.

Analytics information may include data regarding page views, traffic sources, browser information, device information, general geographic information, website activities, and performance.

Analytics data helps us understand website usage and improve the quality, reliability, and performance of our services.

Where applicable, analytics providers may use cookies or similar technologies.

6. Advertising

Plainscan may display advertisements through third-party advertising services, including Google AdSense.

When advertisements are displayed, Google and other authorized advertising partners may use cookies, web beacons, IP addresses, or similar technologies to:

• Serve advertisements
• Measure advertising performance
• Limit repeated advertisements
• Provide contextual advertising
• Personalize advertising where permitted and applicable

Third-party advertising providers may collect or receive information about users' visits to Plainscan and other websites.

Google's advertising systems may use advertising cookies to serve ads based on a user's previous visits to this or other websites.

Users may manage or opt out of personalized advertising through Google's advertising settings.

For more information about how Google uses data when you use partner websites or applications, please visit Google's official information page:
https://policies.google.com/technologies/partner-sites

Google also provides users with controls for personalized advertising through its Ads Settings.

We do not control the cookies or technologies used by third-party advertising providers.

7. Payment Information

If you purchase Plainscan's paid service, payment processing may be handled by third-party payment processors such as Stripe or Razorpay, depending on the payment method and location.

Payment processors may collect the payment information necessary to complete the transaction.

When payment is processed via a third-party payment provider, Plainscan does not intentionally store full payment card details on its own servers.

Payment transactions are subject to the applicable privacy policies and terms of the respective payment provider.

8. Service Providers

We may use trusted third-party service providers to assist in the operation of Plainscan.

These providers may offer assistance in the following areas:

• Website hosting
• Cloud infrastructure
• File processing
• Analytics
• Payment processing
• Security
• Email delivery
• Customer support
• Error monitoring
• Advertising

Service providers may use information only to the extent reasonably necessary to provide their services and fulfill their contractual or operational obligations.

9. Data Security

We take appropriate technical and organizational measures to protect information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no online service can guarantee complete security.

You should exercise appropriate caution when submitting information online and avoid providing sensitive information through insecure communication channels.

10. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Providing requested services
• Maintaining user accounts
• Processing transactions
• Providing customer support
• Maintaining security
• Meeting legal and regulatory requirements
• Resolving disputes
• Enforcing our agreements

Uploaded files processed through temporary tools may be automatically deleted within the applicable processing period.

11. Your Privacy Choices

Depending on your location and applicable law, you may have rights regarding your personal information.

These may include the right to:

• Request access to certain personal information
• Request correction of inaccurate information
• Request deletion of certain information
• Request information about how your data is used
• Withdraw consent where processing is based on consent
• Object to certain processing
• Request restriction of certain processing

Some requests may be subject to legal or operational limitations.

To exercise an applicable privacy right, contact us using the details provided below.

12. Cookies and Advertising Choices

You can control cookies through your browser settings.

You can also control personalized ads via Google's ad settings.

Disabling certain cookies may affect the functionality of some Plainscan features.

For more information about the cookies used by Plainscan, please view our Cookie Policy.

13. Children's Privacy

Plainscan does not intend to knowingly collect personal information from children in violation of applicable laws.

If you believe that a child has provided us with personal information without proper authorization, please contact us so that we can review the situation and take appropriate action where necessary.

14. International Users

Plainscan can be accessed by users from various countries.

Data may be processed or stored in locations where Plainscan or its service providers operate.

Where required by applicable law, we take reasonable steps to ensure appropriate safeguards for personal information transferred across borders.

15. Legal Compliance

We may disclose information when reasonably necessary to:

• Comply with applicable law
• Respond to valid legal requests
• Protect our rights or property
• Protect users or the public
• Investigate fraud or security issues
• Enforce our Terms of Service

We do not disclose personal information to third parties for purposes unrelated to operating our services unless permitted or required by applicable law.

16. Third-Party Websites and Services

Plainskane may contain links to external websites, services, app stores, payment providers, or other third-party resources.

We are not responsible for the privacy practices, security, or content of external websites.

We recommend that you review the privacy policy of any third-party service you choose to use.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technologies, legal requirements, or privacy practices.

When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage users to review this page periodically.

18. Contact Us

If you have questions about this Privacy Policy, our data practices, or your privacy rights, please contact us.