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AMD reversed a warranty rejection for a swollen Ryzen 9 7950X3D after Hardware Unboxed called it out publicly

The motherboard and PSU were both cleared after testing, leaving the swollen CPU as the only explanation, yet AMD initially called it physical damage....

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Jun 14, 2026

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AMD reversed a warranty rejection for a swollen Ryzen 9 7950X3D after Hardware Unboxed called it out publicly

AI Insight:This incident highlights AMD's accountability and willingness to correct mistakes in warranty claims.

AMD recently reversed a warranty rejection for a swollen Ryzen 9 7950X3D after Hardware Unboxed publicly called out the company's initial decision. The motherboard and power supply unit (PSU) were thoroughly tested and cleared as the cause of the issue, leaving the swollen CPU as the sole explanation. Despite this, AMD initially classified the damage as physical, which would have denied the customer a warranty replacement. However, after the public scrutiny, AMD reevaluated the situation and acknowledged their mistake. This incident demonstrates AMD's commitment to taking responsibility for their products and ensuring customer satisfaction, even in the face of initial misjudgments.