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Americans' Views on AI Chatbots, Smart Devices and AI's Impact

More Americans are using chatbots, and some are adopting AI summaries and smart speakers. But views about AI and how fast it’s advancing tilt negative – even for younger adults....

News Desk

Staff Writer

Published

Jun 18, 2026

Source

Pew Research Center

Analytics

0 0 0
Americans' Views on AI Chatbots, Smart Devices and AI's Impact

AI Insight:A growing divide emerges between Americans' increasing reliance on AI technology and their negative perceptions of its rapid advancement.

A recent trend in the US reveals a paradoxical relationship between the expanding adoption of AI-powered tools such as chatbots, smart speakers, and AI-driven summaries, and the increasingly negative views held by Americans regarding the pace of AI's development. While a rising number of individuals are utilizing these technologies, particularly among younger generations, a significant proportion of the population is growing concerned about the potential consequences of AI's accelerating progress. This sentiment is not limited to older adults, as even younger adults are beginning to express reservations about the rapid advancement of AI, highlighting a concerning trend that warrants further examination. The reasons behind this dichotomy are multifaceted, encompassing concerns about job displacement, loss of human interaction, and the potential for AI to exacerbate existing social inequalities. As AI continues to permeate various aspects of American life, it is essential to acknowledge and address these concerns to ensure a more balanced and equitable integration of this transformative technology.